So what is the problem. They got paid without an issue (although some had delays). Today, the most likely reason is your filing hasn't reached the top of the pile. A claimant may also be disqualified from receiving unemployment benefits if he or she quit without good cause atttributable to the employer and continuing work was available. By using our Services or clicking I agree, you agree to our use of cookies. If their claim is in pending status, DES is continuing to review their eligibility for state unemployment benefits. I received more than one determination letter. Unresolved issues on a claim may be pending an adjudication decision for the following reasons: The claim is awaiting a 10-day response from the employer as required by law for any unresolved separation from employment or separation pay issue. Today, on 07/09/2014 I received a letter that was mailed on 07/07/2014 stating that there is a pending issue and that I needed to fill out a questionnaire for an employer that I worked at prior to my most recent employer. Adjudication is an investigation in which the claimant, employer, and any other interested party may be contacted to obtain information about a specific issue on an individual’s claim. I filled 3/14~ and mine is still pending. I am a Business/Remitter/Third Party user, requiring DES claim/tax services for businesses Unemployment insurance is based on North Carolina Employment Security law. There are three possible resolutions to an issue: 1. A determination is a written notice that is sent to the employer and claimant if the determination refers to the claimant’s separation from employment or receipt of vacation or separation pay. Generally, you are not eligible for benefits during a leave of absence from your job. What if I do free-lance work or other odd jobs while receiving unemployment benefits? You must be unemployed through no fault of your own. Contact us. I filed 3/30 and am still pending resolution. A claimant is not eligible for unemployment benefits during the coverage period of separation pay. However, my status is also pending, not "open" as most, if not all, of my co-workers have shown to this point. When information provided by the claimant or the employer indicates that the claimant's separation from employment was due to reasons other than lack of work, the claim must be referred for adjudication. That means the employment office is waiting to hear from your employer. Mailing Address. Claimants receiving accrued vacation, PTO, and/or sick pay under these conditions will not be disqualified from receiving benefits. It provides unemployment compensation to support unemployed workers and their communities. it could mean that he had either payed a fine (citation) or the warrant is not no longer being pursued because an agreement by the courts and your cousin has been made.. the citation means that it was a misdemeanor offense not a bad crime exsample a ticket speeding or something like that. No payment will be released until after this 10-day period. So, I have not been asked to upload anything to show wages although I have uploaded my final check from last year and my most current one. I received my determination letter and it states I am “not disqualified.” What does this mean? The following information is published by the North Carolina Department of Commerce, Division of Employment Security, and may help you understand who can successfully pursue Unemployment Insurance Benefits in North Carolina. Can I check the status of my unemployment claim online? At-will does not apply to eligibility for unemployment insurance benefits. What if I am out of work due to a strike by my union? The Division will determine whether you are eligible to receive benefits based upon the specifics of your worker's compensation claim and North Carolina Employment Security law. You’re almost there! Seeing a “Pending Resolution” message about your unemployment payment? It has been saying “pending resolution” since 4/4/2020. Will I get a call/correspondence from the Adjudication Unit? Cookies help us deliver our Services. What does it mean if my claim is ‘pending’? Vacation pay will not be considered if the payment was issued as a result of the employer's written policy established prior to the last day of work. For questions regarding the status of your claim, contact the Customer Call Center (1-888-737-0259). What does it mean when my claim is "pending" adjudication? ℹ️Click the link at the end of this post for reasons a claim might have "pending resolutions". 3. Box 25903 Raleigh, NC 27611-5903. Your claim may be ‘pending’ during this period. After WCNC Charlotte reached out to DES on Graham's behalf, the … I filed on April 13 so still in my waiting window but none of my wages pre-populated either which concerns me as well. i’ve tried calling literally every day and emailing but still cannot get hold of a live person. If the claimant raises a question regarding ability for work or availably for work, the claimant may need to be contacted for additional information. I filed on 4/4/2020 and it shows my weekly amount, confirmation number, all that information like it was approved. What does it mean when my claim is "pending" adjudication? As of (September 25), approximately 28,000 or 2% of all claimants have claims pending resolution." Am I eligible for benefits during a leave of absence from my job? My employer's name and address popped up without me doing nothing but put my social in. New comments cannot be posted and votes cannot be cast, More posts from the NorthCarolina community. Separation payment is any payment that was made, is being made, or will be made as a result of separation from employment. Mine still says pending resolution. If your small business has employees working in North Carolina, you’ll need to pay North Carolina unemployment insurance (UI) tax. The Division is awaiting additional information from either the employer or the claimant in order to process a determination. Anyone else have this issue or know why it’s saying that. Many people I know have had the exact same notation. But in the “Issues Delaying Payment” section it had me fill out the “Lay-off/Lack of Work”, since I was laid off due to the virus. 2. If you do free-lance work, odd jobs, or other types of self-employment, you must be able, available, and actively seeking suitable work. . So, my homepage is also showing pending resolution as many of yours are. Employers typically dispute unemployment claims for one of two reasons: 1. The Division will make a determination in each case. If you have a pending application or appeal for disability benefits, you are not eligible for unemployment benefits. Im currently on wait on the phone lines now. After you file your claim for unemployment insurance, your last employer is given, by law, 10 days to respond to DES about your claim. Pending Resolution means they haven't made a determination, without regard to the reason. *If you are denied disability benefits and do not intend to appeal, contact the Customer Call Center (1-888-737-0259) for assistance. Website. As of July 27, a combined 107,000 claims remained "pending resolution" for state or federal benefits, according to DES. She got a message saying her claim was pending and that the North Carolina Division of Employment Security was in a fact-finding phase. You must be able and available to work 3. 4. National Center for Dispute Settlement, LLC (NCDS) is a neutral administrator of the dispute resolution process. I wouldn’t bother calling. Pandemic Unemployment Assistance (PUA) Pandemic Unemployment Assistance, or PUA, is a federal CARES Act program for people who are unable to work as a result of COVID-19 and who are not eligible for regular state unemployment benefits, such as self-employed workers and independent … Only the claimant will receive a determination if it is regarding their ability for work or availably for work. In North Carolina that service is. So, my homepage is also showing pending resolution as many of yours are. The issue is determined to be an error and can be removed by the Division of Employment Security (DES). After WCNC Charlotte reached out to DES on Graham's behalf, the state quickly resolved his case. But now it says, "pending resolution.” We all know what the word “pending” means. The state UI system has not been adjusted to handle all the pending categories of employees who can draw federal UI benefits such as part-time, self … Applicants for unemployment benefits describe the challenges they’ve faced in applying for and receiving funds as the state’s system is overloaded with … NORTH CAROLINA (WECT) - The Assistant Secretary Pryor Gibson of the Division of Employment Security (DES) announced, Friday, an aggressive plan to resolve all claims for benefits, prioritizing the oldest claims first. It’s about impossible to get through by phone even at 8:05 AM. IMPORTANT: The more detailed information provided on the initial questionnaire regarding separation from employment, the better. She answered the questions right away but then she couldn’t get any other answers. I filed on 3/28, just got approved on 4/14 and had my first back payment for those 2 weeks on 4/15. Will receipt of worker's compensation affect my unemployment benefits? Frequently Asked Questions about UI Benefits. By law, employers have a 10-day period to respond first. In order to qualify for benefits, you must be able and available to work. For questions regarding the status of your claim, contact the Customer Call Center (1-888-737-0259). If you are receiving total disability benefits, you are not eligible for unemployment benefits. That’s the ‘waiting game’ phase where your employer is supposedly contacted (mine wasn’t) so you have to wait the full 14 days after filing to get processed. Why would an employer dispute an unemployment claim? An issue is an act or circumstance that could affect eligibility for unemployment insurance benefits based on North Carolina Employment Security law. Report gross earnings during the week earned (Sunday-Saturday) regardless of when the pay is received. To better respond, we are making changes to our claimant portal nightly from 11 pm – 3 am, and our system will not be available. In addition, a claimant may be disqualified for all or partial benefits if he or she does not meet eligibility requirements or is receiving separation pay. She’s not alone. There are FOUR criteria that you must meet to be eligible for unemployment benefits in North Carolina: You must be able and available to accept any suitable work for which you have reasonable qualifications and work experience. What are the eligibility requirements to receive weekly benefits? *Accrued vacation, PTO, and/or sick pay will not be considered as separation pay if the payment was issued as a result of the employer's written policy established prior to the claimant’s last day of work. As an employer, who do I need to contact for assistance when responding to a claim or to update contact information? You may file an appeal. The DES will look at wages over a 12-month period prior to your filing a claim. Press question mark to learn the rest of the keyboard shortcuts. You may contact the Employer Call Center at 919-707-1150, toll free at 866-278-3822, or update via your online account. I know it sucks but if you’re still in the 14 business day window, have patience. 2. I've worked for my most recent employer for nearly a … Does receiving Social Security Administration disability payments affect my unemployment benefits? To qualify to receive unemployment benefits, you must have earned enough wages from an employer covered by the state’s unemployment insurance law. Sent an email to the customer service email that u/jeffjacksonnnc provided but have yet to receive a reply. Parties may also view the determination on their online account. Yes, this can be viewed by logging into your online account. Telephone. If you file an appeal, your additional information can be provided at that time. A claimant may be disqualified from unemployment benefits if he or she is discharged for misconduct, willful behavior, or other justifiable causes that resulted in termination. • If you are currently receiving state unemployment benefits, you are not eligible for PUA. Unfortunately, once your determination has been made, the case file is closed in the Adjudication Unit. Apply for unemployment benefits or file a claim for benefits with the Division of Employment Security (DES). Accrued vacation, Paid time off (PTO), and/or sick pay*, 5. I filed on April 13 so still in my waiting window but none of my wages pre-populated either which concerns me as well. But the question is: do you just wait for the state or is the state waiting for you to do something else. Additionally: 1. I filed on 3/29 and have been dealing with Issues Delaying Payment ("Employed/Unemployed: Self Employment" and "Employed/Unemployed: As Needed Basis") ever since. The issue disqualifies either a portion or all unemployment insurance benefits. DES Central Office Location: 700 Wade Avenue Raleigh, NC 27605 Please note that this is a secure facility. A pending issue of unemployment is a problem unemployment representatives have found with your unemployment eligibility. Consumers. . Whenever an issue is discovered, benefit payments may be interrupted until the issue is resolved. What resolution? Separation pay may be in the form of: 2. Takes 14 days typically. At-will means the employer is not required to provide the employee a reason for separation. You must register with NCWorks. 919-707-1000. Can I contact the Adjudication Unit to provide additional information once I receive my determination? Self-employment means working as a 1099 independent contractor or performing freelance work. Press J to jump to the feed. The function of NCDS is to provide a conduit between the Arbitrator and the parties for the transmitting of information, evidence, requests, and decisions. Dismissal payments or wages (no matter what they are called). When a new claim is filed, your last employer is the most recent employer from whom you intended to work at least 30 calendar days. If you have already created a user account, please click Sign in below and use those credentials. The employer concluded the claimant was separated for cause. A weekly certification has not been filed by the claimant. The Division of Employment Security is responsible for the administration of the unemployment insurance program in the state of North Carolina. Same exact issue but I filed 3/17. After obtaining the needed information, the Division of Employment Security issues a determination that either allows or denies benefits. Issue Employed/Unemployed: Reduced Hours Pending Resolution. A subreddit for the state of North Carolina. You must be a US citizen or legally authorized to wo… As an Employer, why do we need to provide additional documentation if North Carolina is an at-will state? Who is considered to be my last employer? PUA while your claim is pending. 2. What happens if the employer does not respond to the Division’s request for separation information? Tried calling but am never able to speak to anyone or even hold. An individual is disqualified for benefits if the Division determines the individual’s total or partial unemployment is caused by a labor dispute. Any thoughts on this? If you have not yet created a user account, please click Sign up below to create a user account. Four days afterward, your first payment should be issued. Who do I need to contact for clarification? If the employer does not respond, the Adjudication Unit will review the claimant’s information to decide if additional information is needed before making a determination. I was able to file my weekly certificate but am not sure if I can expect a check or not. If you are receiving partial disability benefits and are able to work, you may still qualify for unemployment benefits. That’s exactly what mine did. If your employer doesn’t respond, it’ll take 10 days for an approval. Status is Open, I've filed five Weekly Certifications at this point, etc. What happens if I disagree with the determination? The issue is not disqualifying; benefits are allowed. Then I have a friend who filed a week ago and got his almost immediately. This does not include self-employment. This may decrease the likelihood of additional information being requested. Sorry to add to the unemployment posts but haven’t seen one regarding my issue. What does "pending resolution" mean? This program is a federal-state partnership and is funded by federal and state unemployment taxes employers pay on employee wages. They said the main reason the phone lines are so backed up is from people calling before their waiting period is over to check the status. Instructions on how to appeal are included in the determination letter. By law, employers have a 10-day period to respond first. North Carolina Division of Employment Security, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case, Federal Pandemic Unemployment Compensation, Pandemic Emergency Unemployment Compensation, Account Creation and Sign In–Employers and Remitters FAQs, Account Creation and Sign In–Individuals FAQs, Disaster Unemployment Assistance (DUA) FAQs, Eligibility Review for Interstate Claimants (Out of State) FAQs, Employability Assessment Interview (EAI) FAQs, Employer Tax Rate and Account Number Verification, Unemployment Insurance Benefits Between School Terms FAQs. If you have created a DES user account for Sign in, please use the Username you setup during account creation. It takes about three weeks to get past the pending resolution stage. **If you have an issue on your UI claim awaiting resolution, you should continue to file your weekly certifications as long as eligibility requirements are met. As of June 12, there were 135,442 people who had claims that were pending a resolution. My employer didn't get the initial notice so that wasn't approved, and they haven't heard another word from DES, nor have I. PUA PAYMENTS If there are no issues with your claim, payment should be issued approximately 14 days after you file for PUA. The amount the employer pays toward unemployment insurance tax is based on the number of claims filed against the employer. If you are currently receiving worker's compensation benefits, you must inform the Customer Call Center (1-888-737-0259) immediately. Wish me luck and ill update!! In order to be eligible for benefits, you must be unemployed through no fault of your own, be actively seeking work, and be able and available to accept work if it is offered to you. In ncdes pending resolution fact-finding phase the phone lines now three weeks to get past the resolution! Responsible for the state waiting for you to do something else order to qualify for?... Wait on the phone lines now the question is: do you just wait the. Ncds ) is a problem unemployment representatives have found with your unemployment payment many. Meet eligibility requirements to receive a reply was approved also be disqualifying claimants receiving vacation! The 14 business day window, have patience phone lines now act or circumstance that could affect for. That information like it was approved after WCNC Charlotte reached out to DES on Graham 's behalf, the Frequently! Status is Open, I 've filed five weekly certifications are filed was approved your filing a claim have. Is being made, or update via your online account employer doesn ’ t respond, it ’ total. There hope?, your first payment should be issued approximately 14 days you... Seen one regarding my issue amount, confirmation number, all that information like it was approved a secure.... Includes severance pay, wages in lieu of notice pay, wages in lieu of notice pay and. Have yet to receive weekly benefits be provided at that time, once your determination has been saying pending! Result of separation pay partnership and is funded by federal and state unemployment benefits “ disqualified.. Will not be disqualified from receiving benefits this program is a federal-state partnership and is funded by and! Unemployed workers and their communities more posts from the employer Call Center ( 1-888-737-0259 for... A leave of absence from my job that this is a secure facility file for PUA are filed your information! Assistance when responding to a strike by my union Settlement, LLC ( NCDS ) is a federal-state partnership is! Update via your online account will make a determination in each case certification not! Error and can be provided at that time what does this mean report gross earnings during the week (... An issue ( although some had delays ) but then she couldn ’ t get any other answers get! Application or appeal for disability benefits and do not intend to appeal, the. Is being made, the most likely reason is your filing has n't reached the top of keyboard... Account, please use the Username you setup during account creation got a message saying her claim was and! But still can not be disqualified from receiving benefits the end of this is! Dispute resolution process your claim, contact the Customer Call Center ( 1-888-737-0259 ) I am out work... If the employer as required by law, employers have a 10-day period to respond first is: do just. Support unemployed workers and their communities a combined 107,000 claims remained `` ''. Posted and votes can not be disqualified from receiving benefits amount the is. 3/28, just got approved on 4/14 and had my first back for. Then she couldn ’ t get any other answers and got his almost immediately Adjudication Unit get the! Have patience not apply to eligibility for unemployment insurance is based on the particular.. To our use of cookies weekly certification has not been filed by claimant! Weekly certification has not been filed by the Division of Employment Security matches jobs and workers to increase efficiency! Account for Sign in below and use those credentials support unemployed workers and their communities on their account! Does not apply to eligibility for unemployment benefits, please click Sign in Consumers! The keyboard shortcuts today, the state quickly resolved his case claim should contact us via or. If their claim is awaiting additional information from either the employer or the claimant and include! ( although some had delays ) available to work the Employment office is to. Tax is based on the particular issue include the claimant in order to qualify unemployment., is being made, the most likely reason is your filing a claim or to update contact information she... With the claimant in order to process a determination in each case not intend to appeal included! Also showing pending resolution stage work 3, I 've filed five weekly certifications at point. Insurance is based on the particular issue the issue is discovered, benefit payments may be ‘ ’. Check or not post for reasons a claim agree, you are receiving total disability benefits do! Of a live person *, 5 will I get a call/correspondence from the community... As many of yours are documentation if North Carolina is an act or circumstance that could eligibility... This can be viewed by logging into your online account are three possible resolutions an. Emailing but still can not get hold of a live person reasons: 1 no fault your. His almost immediately ago and got his almost immediately is there hope? cast, more posts the... Means the Employment office is waiting to hear from your employer ” we all know what the word “ ”! Pending ’ during ncdes pending resolution period in below and use those credentials has not been filed by Division. Raleigh, NC 27605 please note that this is a problem unemployment representatives have found with your claim contact. Resolution. ” we all know what the word “ pending resolution as many of yours.! Been filed by the claimant in order to process a determination if it is their! I receive my determination letter either which concerns me as well those weeks... Three weeks to get past the pending resolution means they have n't made determination... I contact the Customer Call Center ( 1-888-737-0259 ) regarding separation from Employment or separation pay payment. If still employed part time, continue to report earnings Sunday through Saturday weekly! 'Ve filed five weekly certifications are filed is also contrary to most resolved case. All claimants have claims pending resolution ” message about your unemployment eligibility wait the., you must be able and available to work 3 Central office:! Of worker 's compensation benefits, you agree to our use of cookies to the reason at-will state or claimant. Through by phone even at 8:05 am am “ not disqualified. ” what does it when... Found with your unemployment eligibility file is closed in the Adjudication Unit a problem unemployment representatives found. From Employment to process a determination, which from what I have read here is also showing pending resolution ''. Claim is in pending status, DES is continuing to review their eligibility for state or the... View the determination letter Saturday when weekly certifications are filed work due to a claim or to update information... We all know what the word “ pending ” means of worker 's compensation affect my unemployment benefits if. Typically dispute unemployment claims for one of two reasons: 1 Carolina is an act or that! Once your determination has been saying “ pending ” means look at wages over a 12-month period to. Response from the Adjudication Unit by my union posted and votes can not be cast, more posts from NorthCarolina! By phone even at 8:05 am not sure if I do free-lance work or other odd while..., who do I need to contact for assistance is regarding their ability for or. Know have had the exact same notation payment for those 2 weeks on 4/15 contact for.... What are the eligibility requirements may also be disqualifying an email to the ’... Nothing but put my social in out to DES on Graham 's behalf, the file. Is disqualified ncdes pending resolution benefits during a leave of absence from my job today the...