I used Revolut just for travelling purposes, and no one is getting back to me to be able to get at least the money I have there (which is not a small quantity). @anon33247966 I am trying to get in touch with revolut through email, fb twitter and phone. Bonjour j ai perdu l acces a mon mail je n arrive plus a me connecté sur l application on me demande une confirmation via mail j ai changé de telephone ! Block your Revolut Card in the app anytime, or call our automated phone-line +442033228352. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. it has been frozen for a week now. I honestly have no problems looking up the balance, I just thought it might be a question Rita could answer without problems. We'll send you a message with a link to download the app. What do I do please. Or you can email us at formalcomplaints@revolut.com. Ended up committing 4-6 of my time before getting rejected and never got to speak to anyone in person. Did you know you can Split the Bill, Send or Receive money in 25 currencies and 3 cryptocurrencies, with any Revolut user? I applied online. I interviewed at Revolut (Austin, TX (US)) in October 2019. I’d hate to lose the human touch completely. Shape. Why is fin-tech firm Revolut so controversial ... down because he felt that the business would "require someone with global retail banking experience" as Revolut ... prompt victims to speak out. Phone number. It was intense. Hi it says there is a problem and to try again.later it has done this since Sat. Originally, vaults … 1,187 talking about this. I do not want to look on the web. As someone who needs to make several small exchanges each year this app was marvellous, even though I find it really difficult to navigate the app. I just wanted to try the new feature out, out of curiosity, and I couldn’t come up with a simpler question than asking for my account balance. Especially with cards - when problems are money and time sensitive, i can’t afford to wait for someone to see my chat whoch usually takes more than a day! Would you have a phone number pls? Type “live agent”. If you still have access to the app, block your cards from the app. Hi Frank, we are looking to implement a way where you can be escalated back to Rita after being put forward to a live agent! I have been trying to speak to someone at Revolut for the past 3 days with no success. Find all the answers to your questions about Revolut and get help from our support team. It might be a good idea if Rita asks one: “do you want this being transferred to a live agent?”. Kicking off with £1.5m in investment the same month it launched, followed by a £1.5m Seed in February 2016. Fintech startup Revolut is making vaults collaborative. this shouldn't be so hard. Revolut’s Series A then came from Balderton Capital in July 2016, adding an extra £6.8m to its pot. Please tell me HOW to … We are here to help you. From the beginning of September to early November, I had: - 1hr interview with a current product owner - 1 week long take-home data analysis task - 45min interview with head of Revolut Business - 1hr 30 min interview with Vladimir, cofounder of the company - 1hr interview with a … The American institution sending money, says this IBAN is not VALID ? Anyone else having these issues with #Revolut? I applied through a recruiter. When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Get started with Revolut in seconds. A Comparison of N26 Vs Revolut in Ireland A Summary of N26 . Contact us. Just ignore their useless chat bot and type “live agent” immediately and that should connect you to someone. Last month, Daniel (not his real name) wanted to speak to an adviser because the contactless function of his Revolut Mastercard was playing up and he had been unable to update the latest version of the Revolut smartphone app. You can now create a vault with someone else and use it like a normal vault. Instead of adding someone as a contact in your phone, you can simply scan the area around you and any active Revolut users will appear, allowing you to instantly split the bill with them too! Get started with Revolut in seconds. When she clicks on this the screen simply doe not accept her email address. Thank you. I have sent I dont know how many messages to your App and no reply. What SWIFT number does a REVOLUT USD account have ? That is all. Find all the answers to your questions about Revolut Business and get help from our support team. Select whether you want to send, request, or schedule a transfer. If you’re still unsure about the legitimacy of a message, ask the opinion of a friend or family member, or speak with our support team in the app; We’re happy to answer any questions you may have, just send us a message via our in-app chat support. In this short video learn how to send money to anyone, whether they have the app or not, via the Revolut mobile app. How I can comunícate cause app doesn’t recognise my number, Hi please @anon33247966 help me my card is blocked and no reply from customer service. physical cards are free for Italy - NO EMAIL SUPPORT?. Revolut has seen an impressive surge of growth in three years. So, we’re excited to announce that business customers now have access to dedicated 24/7 customer support via our the built-in chat system. Can @anon33247966 contact today like now please me and my children’s life is in danger because u have blocked my account while in the middle of nowhere it now dark how can I not speak to a normal human, Can I speak to an agent real person asap you have blocked my account while I am in the middle of nowhere with no access to money I have my children it’s getting dark my and my children safty is now in danger for no other reason than R live agent please. First of all, call the automated phone line +442033228352 to get your card blocked. Revolut means progression, challenge, resilience, and perseverance. now i cant access my account or do anything, and not contact revolut. Powered by Discourse, best viewed with JavaScript enabled. 24/7 customer support to all users! To close an account with Revolut, you need to speak with a real human on a phone. I would have never bothered Paulina with that silly question. We know, it’s been a long time coming, and ever since you started asking, we’ve been working hard to make it a reality. That feature was implemented - so now you can go back and talk to Rita. N26 now has more than 5 million customers across Europe and the USA, with almost 200,000 in Ireland. She then laughs as she tells us about how her Secret Santa gift last year was a course on Java which she’d expressed interest in earlier that year. I will absolutely cut this comany down in all future interactions. xxxx possibly you can verfy yourself my USD account specifics. Are you sure it starts with GB38 not GB18? I just asked if you are sure that you are using the right IBAN. Just ignore their useless chat bot and type “live agent” immediately and that should connect you to someone. Revolut Values - Never Settle. I cant log into app as my phone number changed and my phone has reset to factory settings. Massive apologies for this inconvenience. Then, please try one of the following: 2. Interview. This automated number can help you block your card and offers recorded information. Application. RITA is helping with FAQ questions, and has managed to resolve about 20% of our chats, reducing the waiting time. Contact us. If you prefer you can make your complaint using this form. Just because it always works for you is no reason to attack others who get less than good service. How doe we resolve this and get her up and running with a card? We were built by a bunch of people who refused to … I interviewed at Revolut in November 2020. But it has the ability to learn, and we aim to expand her capabilities so that it will provide a more personalised support. Should be implemented soon! After posting on their social media and going round the houses I finally found someone to speak to. Well, Rita couldn’t and decided to hand over my problem to a human colleague. It is very irritating. Thanks. They clearly don’t have enough people to answer these queries and they need to understand the impact of this. The process took 2 weeks. I have provided the documents requested immediately but things are not moving on … Please don’t feed the trolls. Just to clarify, RITA at the moment is able to help with FAQ questions. I loaded £5,000 onto my card and naturally they wanted to verify the source of funds so my card was frozen. If you'd just like to speak to someone about an issue that's concerning you, please contact us through the Revolut app. Damn, I am sure I now have a note in my customer’s file that says this one is bothering support with stupid stuff in the middle of the night. Select your friend from the contact list who you want to send or receive money (Note: if they’re nearby tap ‘Find people near me’ and we’ll connect you to them in seconds!) There are accounts for businesses and consumers, and Revolut … I want to talk to a person about my account. To chat with an human you need to type “live agent” into the chat window. If you still have your phone, in the app click More and then Support. Just because I wanted to change my address they literally blocked the whole thing. Revolut uses the best exchange rates and… The US Institute also asks for a SWIFT number, only BIC-number(REVOGB21) is given for my USD account !? I want a human being that speaks English. It’s really important can you help me please. But for nearly one month my account is restricted and can’t get even … If you or someone you know is part of or was once part of a group with similar abuses going on … You claim the chat in the App is a 24/7 service when clearly it is not. Why is it impossible to call revolut support? If I don’t want to talk to Rita how can I get support from a human? In-app support chat The feedback you provided and shared with us is deeply appreciated, so we can work on improving our service and make sure we give the best service available. I was surprised that Rita forwarded my inquiry to an agent before I knew it. https://twitter.com/Revolutapp Contact through Twitter or Facebook I have uploaded the documents required to increase my limit more than 24 hours ago and still no reply I have also been waiting for over 35 hours for someone to answer me but still no one replies. I need to register and order a card. Daniel is communicating with my wife via the online chat in her app. Revolut has really bad customer service, I am fighting to reach someone to help me. For example: “How can I exchange?”. Revolut told me nothing and then told me they can't even try and recall the funds. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Fake Revolut number on Google. Some mod please close this thread, thanks! As it turns out banking circle had informed Revolut 3 weeks ago the money had now been sent to the right account ( meaning I double paid). It took 6 days for Revolut even to acknowledge me. It does not show an error, or any other information, it simply does nothing. Revolut currencies When it comes to managing currencies there are differences in what currencies are available, what currencies they offer a current account in, what currencies you can hold in the app and what currencies you can use to top up your account. Else, from another phone, download , try to login with your phone number and instead of typing your PIN, click Forgot? Hi I cannot access the app. I typed live agent in the chat and nothing happened. 3. Please I need help. Created with Sketch. Interview. I had to wait in the reception for half an hour until I managed to speak to someone. I have USD account, IBAN-no: GB38 REVO 009 7032 XXXX XX. my tel. and then Support. I have the same problem since 03th of January. que dois je faire merci ??? https://facebook.com/Revolutapp, This is a farce - I’m in a similar situation and for a FINANCIAL SERVICES company to not provide human support is ridiculous - I’ve wasted 6 hours on my honeymoon trying to access my money to no avail!!! Hi Andrea, My assistant is trying to register for your service, however she can not get past the primary email stage. Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations. @NRussian52 @RevolutApp I need to speak with somebody now please contact me your chat doesn't work 2021-01-18 14:43:15 @kristinekirby They have no phone lines, and chat isn't up - I've been BEYOND PATIENT since October 17 while every month they take my £7.99 premium fee, so this is just them not wanting more bad PR with new license applications, etc. We are here to help you. N26 first launched in Germany in January 2015 and has been available in Ireland since December 2015. what do i do?? Revolut is available in the EEA countries, Switzerland, Australia and since March 2020 in the United States of America as well. We use the latest technology so you can take control over your card security. No, I can not verify it. If RITA is not able to help with your query, please type live agent so RITA will transfer you to the support team. All issues with the Revolut card have now been sorted thanks for your help, Powered by Discourse, best viewed with JavaScript enabled. Revolut is banking app and payment card that is positioned as an alternative to traditional banking products, designed to fit the lives of those with a global lifestyle, or anyone who wants the flexibility that you cannot get from regular banks.. Revolut’s goal is to adapt to the needs of clients, giving them control. Revolut use A few months ago I would’ve given this a five. .been trying all weekend it just tells me there is a problem and to try again later? One one hour examen and then a take home task. As above, try contact via Facebook or Twitter. As I can see a member of the team has helped you to increase your top up limit. @revolut I need to speak to someone urgently about my account. We can usually settle matters quickly through the app. I have written you privately here on FB and got no reply, I have written to your email feedback and no reply. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. You’ll probably need to give us the information below. Choose the currency and enter the amount you’d like to send or receive. But this was small change compared to where Revolut was heading. Lia has watched other Revoluters attend and speak at conferences with the support of their line managers, and hopes to one day share knowledge about her work at Revolut in that setting. Please tell me HOW to get through to A PERSON to deal with this. So you’ve downloaded the Revolut app and now you need to top-up your account?