Henry Suryawirawan: [00:29:49] Yeah. And the thing that was most surprising to me was that even at Google, people didn’t have everything figured out. But I looked at it and I realized the proposal, they were just looking at using an open source library, and because I had engineering experience, I just followed the instructions and I put up a simple instance of data.gov. And just like, when I was just getting started, followed open source instructions, and got some first approximation stuff set up. You need to make the mission very clear. We have a lot of products, we’ve got about maybe 15 different products, so I just talk about some of the more well known ones. And so you have a link shortener and QR codes all built in, and all your link tracking, and everything obviously is built-in, so you know how many people have visited your website, things like that, without having that sort of officiality of things, without needing to do too much. Here, Hongyi (as a NSF) took a brave step forward and bypass the chain-of-command to whistle-blow loud loud to*gasp* – even the Minister of Defense himself! So they are link shorteners. You will fail, and the idea is to fail efficiently. Henry Suryawirawan: [00:35:44] That is truly inspirational! Maybe what are the biggest hurdles that you need to overcome during that time? As anyone who develops code nowadays, like that’s not how you build the web service. However, she chose to join GovTech because she wanted to not only immerse herself in the tech industry, but also use her skills to “make life just a little bit better for someone out there”. Because otherwise you get stuck in a deadlock, where we can’t move because we can’t, it’s too risky to move everything all at once. Actively try and figure out what’s wrong with your product. and Ph.D. degrees from National Taiwan University (NTU), Taipei, Taiwan, in 2010 and 2012, respectively. You are going to have bugs. We can’t change the policy. If our goal is to have long term digitization of the government, and improvement of how a government process operate, it can’t just be one team doing it. It’s pretty good. The government just wasn’t interested in recruiting. And third is your sense of mission. View the profiles of people named Hongyi Li. In the government, that same computer can cost you between $500 to $5,000 a month quite easily. And importantly, I think the really big part of it is that I could see what a really well run organization looks like. Li Hongyi: [00:45:18] Thanks so much. Thanks Henry, it was really good chatting with you. Only Google did this crazy mode of operating.” But now they’re looking more like, that’s how almost all organizations run nowadays with technology. It’s not something that someone came to us and told us to build. And that’s by design. Janice had just joined her family for their traditional reunion dinner when she received a text from one of her GovTech group chats with a compelling proposition. For some people, they have probably never taken notice of Li Hongyi, until he gave a eulogy at Mr. Lee Kuan Yew’s funeral. They just want it to load quickly, so they can get the information. Or this needs to be linked to this. A lot of the regulations were out of date. All these obviously is a fight for talent, and I’m sure government will find it some kind of a challenge as well to attract, first of all. He believes that tech for the public good does not necessitate building new advanced technologies. I’m sure there are many other innovations. Indonesia’s Omnibus Law: A Magic Wand amidst a Global Pandemic. So just to give you an order of magnitude. Once you’ve established existence, then there are three things: You need to start small as far as possible. At GovTech, some designers and developers recently organised an Accessibility (A11y) Awareness Week, and an internal bug bounty focused on accessibility issues. Hongyi is the Director of Open Government Products, a division of the Government Technology Agency of Singapore. So FormSG is Google Forms for the government. It’s easy to navigate. Because bad organizations do run for long periods of time and they do stay relatively successful. Previously based in the U.S., Government Technology Agency (GovTech) Singapore’s Deputy Director, Open Government Products, Li Hongyi and software engineer Janice Tan share their passion about the Tech for Public Good movement and what’s needed to ensure it continues to make a positive impact on life in Singapore. I think now we’re realizing, especially during this COVID period, how important having a well functioning government is. Hongyi then shared more about his team, Open Government Products (OGP), how he started the whole initiative, scaled it up, and importantly built some cool products that have brought tremendous impact to the public good. Henry Suryawirawan: So Hong, maybe you can also share, in the beginning you mentioned you were the only person. Mr LHY’s older brother is Prime Minister LHL. This is why we do what we do. But this concept of just going to a website, subscribing to a service, and using that web interface to run task lists for your team, or to manage your HR, that just quite far outside of our current mode of operation. You need someone to do the trying out ideas, so that it de-risks the mass adoption. Is it like more churning out products? We need to figure out how we coordinate across different ministries, and like, let’s say social workers, make sure they share information with each other correctly, so that the family who needs support across, let’s say Ministry of Health, Ministry of Education, and Ministry of Community, you have a holistic picture of a person, and so that no one slips through the cracks. You can just follow the instructions. Li Shengwu has confirmed that the Singapore Government is “still prosecuting” him “after all this time,” as he revealed that he filed his defence affidavit today (25 Sept). And I think similarly along those lines, our focus is very much more user driven rather than top down. If you don’t have internet, most of the apps in your phone just don’t do very much anymore. One of the good things about the government is that, it takes best practice and codifies it, so that it gets done very consistently. Again, it’s not that the people in the government were bad. So the first one I would say is, you need to start small as far as possible. But I guess my interest in tech really kicked off when I got an internship at Google one summer. But that was the start of the project. It wasn’t that we weren’t good at our jobs. It’s about finding bugs as quickly as possible. At least, we’ve seen them on the app. You basically just need to keep meeting with people, and pinging them, and going around, and having people realize that “Okay, this is not going to go away. Even the good people that you have, they’ll start leaving, because it’s a fight. It’s not so much about someone decides that this will be a big idea. Interesting enough, he said: "Today we are going to learn a lot about the country of my birth. There is how nice you are, how nice a place you are to work for. AWS has the commercial interest of protecting your data, and that’s fine. So, we’re just block funded. 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